Privacy Policy
for ee777 Players

1 Who We Are

ee777 is an offshore online gaming and sports betting platform accessible at https://ee777.io. The platform is operated by ee777 and is directed primarily at English-speaking players located in Bangladesh. References to "ee777", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the ee777 platform and its authorised representatives.

For the purposes of this Privacy Policy, ee777 acts as the data controller in respect of personal data collected from registered players and site visitors. As data controller, ee777 determines the purposes and means by which personal data is processed and is responsible for ensuring that processing activities comply with applicable data protection standards.

If you have any questions about how ee777 handles your personal information, you may contact our data team at any time by emailing [email protected]. Please note that this is a plain-text address — it is not a clickable link.

2 Data We Collect

ee777 collects the following categories of personal data from players and site visitors, depending on how you interact with the platform:

3 How We Collect Your Data

ee777 collects personal data through the following channels:

• Direct Submission: Data you provide when creating an account, completing a deposit or withdrawal, submitting KYC documents, contacting our support team, or participating in a promotion.
• Automated Collection: Technical and usage data collected automatically when you visit or interact with the ee777 platform, including through cookies, server logs, and session tracking tools.
• Third-Party Sources: Identity and fraud-check data received from KYC verification providers, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and fraud-detection services where we have engaged those providers to assist in verifying your identity or preventing financial crime.
• Public Sources: Where legally permitted, ee777 may cross-reference publicly available information to validate the accuracy of data you have provided, for example to confirm that a submitted identity document matches public records.

You are not obligated to provide all requested data. However, failure to provide information required for account registration or KYC verification may prevent ee777 from opening or maintaining your account or processing withdrawal requests.

4 How We Use Your Data

ee777 uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and administering your ee777 player account, including processing your login credentials securely.
• Transaction Processing: Facilitating deposits and withdrawals in BDT via your chosen payment method, and maintaining accurate financial records of all account activity.
• Identity & Age Verification: Confirming that you meet the minimum age requirement of 21 years and that your identity matches the details provided during registration.
• Fraud & AML Compliance: Monitoring account activity to detect and prevent fraudulent transactions, money laundering, and other financial crimes in accordance with applicable regulations.
• Customer Support: Responding to your enquiries, resolving disputes, and improving the quality and efficiency of our support service.
• Responsible Gaming: Monitoring playing patterns to identify potential indicators of problem gambling and fulfilling our obligations under our Responsible Gaming policy, including enforcing self-exclusion and deposit limits you have set.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the ee777 platform and to develop new features and improve existing ones.
• Marketing Communications: Sending you information about promotions, bonuses, and offers available on ee777 — but only where you have opted in to receive such communications. You may opt out at any time by contacting support.
• Legal Obligations: Complying with any applicable laws, regulations, court orders, or requests from law enforcement or regulatory authorities that require us to process or disclose your data.

5 Legal Basis for Processing

ee777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to enter into and perform the player account agreement with you, including account creation, transaction processing, and support services.
• Legal Obligation: Processing required for ee777 to comply with applicable laws and regulations, including anti-money laundering (AML) obligations and age verification requirements.
• Legitimate Interests: Processing carried out in furtherance of ee777's legitimate business interests, such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — for example, the sending of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

ee777 does not sell, rent, or trade your personal data. We may share your data with the following categories of third party, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate deposits and withdrawals and to verify payment method ownership.
• KYC & Identity Verification Providers: Third-party services engaged by ee777 to verify your identity and confirm compliance with age and AML requirements.
• Game Content Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers required to deliver their game content within the ee777 platform.
• IT & Hosting Providers: Infrastructure and cloud service providers that host the ee777 platform and store data on our behalf, operating under strict data processing agreements.
• Legal & Regulatory Authorities: Where ee777 is required by law, court order, or regulatory instruction to disclose personal data, we will do so to the minimum extent required by the relevant obligation.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by ee777 in the course of managing its legal and regulatory obligations, each of whom is bound by confidentiality duties.

All third-party data processors engaged by ee777 are subject to written data processing agreements that restrict their use of your data to the purposes for which it was shared and require them to maintain appropriate security measures.

7 Cookies & Tracking Technologies

The ee777 platform uses cookies and similar tracking technologies to deliver, secure, and improve the user experience. The following types of cookies are used:

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in while you navigate between pages and security cookies that help prevent cross-site request forgery. These cannot be disabled without impairing your ability to use the platform.
• Performance Cookies: Used to collect anonymised data about how players use the ee777 platform — such as which pages are visited most frequently and where errors occur — enabling us to improve platform performance and stability.
• Functionality Cookies: Used to remember your preferences, such as your preferred language, display settings, or last-used payment method, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to understand aggregate usage patterns across the platform, helping ee777 identify areas for improvement and measure the effectiveness of features or promotional campaigns.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your access to the ee777 platform but may limit certain personalisation features. Please note that essential cookies cannot be deactivated without affecting core platform functionality.

8 Data Security

ee777 takes the security of your personal data seriously and has implemented technical and organisational measures designed to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL Encryption: All data transmitted between your browser or device and the ee777 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Access Controls: Access to personal data held by ee777 is restricted to employees and contractors who require it in the course of their duties, and is subject to role-based permissions and audit logging.
• Password Hashing: Player account passwords are stored using one-way cryptographic hashing algorithms. ee777 staff cannot view your password in plain text.
• PCI-Compliant Payment Handling: All payment card and mobile financial service transaction data is processed by PCI DSS-compliant payment processors. ee777 does not store full payment card numbers on its own infrastructure.
• Incident Response: ee777 maintains an internal data breach response procedure. In the event of a security incident that affects your personal data, we will notify affected players in accordance with our legal obligations.

While ee777 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. Players are encouraged to use strong, unique passwords for their ee777 accounts and to contact support immediately if they suspect any unauthorised access.

9 Data Retention

ee777 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following retention guidelines:

• Active Accounts: Personal data associated with an active player account is retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in order to meet legal, regulatory, and dispute-resolution obligations.
• KYC Documents: Identity and verification documents are retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later, in compliance with anti-money laundering record-keeping requirements.
• Transaction Records: Financial transaction logs are retained for a minimum of seven (7) years to satisfy financial record-keeping obligations.
• Support Communications: Customer support records, including chat logs and email correspondence, are retained for up to three (3) years from the date of the interaction.
• Marketing Data: Where you have opted in to marketing communications, your contact details for marketing purposes are retained until you opt out or request deletion, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for analytical and platform improvement purposes.

10 Your Privacy Rights

As a player on the ee777 platform, you have the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data ee777 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data ee777 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to limitations where ee777 is required by law to retain the data.
• Right to Restriction: You may request that ee777 restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that ee777 provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact ee777 at [email protected]. We will respond to all verified requests within 30 days. In some cases, we may need to request additional information to confirm your identity before processing a request.

11 Children & Minors

The ee777 platform is strictly restricted to individuals who are 21 years of age or older. ee777 does not knowingly collect, process, or retain any personal data relating to individuals under the age of 21.

If ee777 becomes aware that personal data has been submitted by or on behalf of an individual under the age of 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that a minor under your care has registered an account with ee777, please contact us at [email protected] so that we can investigate and take appropriate action without delay.

12 Third-Party Links

The ee777 platform may contain references to the services of third-party providers such as payment networks and game studios. These third parties operate their own platforms and privacy policies, over which ee777 has no control. ee777 is not responsible for the privacy practices, content, or security of any third-party service.

We encourage players to review the privacy policies of any third-party services they interact with in connection with their use of the ee777 platform, in particular those of payment providers such as bKash, Nagad, Rocket, and Upay, as well as card networks such as Visa and Mastercard.

13 Updates to This Policy

ee777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features of our platform. When material changes are made, we will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect.

The date at the top of this document indicates when the current version of the Privacy Policy became effective. Your continued use of the ee777 platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to ee777's handling of your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text only — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business hours and to provide a substantive response within 30 days of receiving all required information.
• Language: English

When submitting a data rights request, please include your registered account username and the email address associated with your account so that we can verify your identity and process your request without unnecessary delay.